I woke up today with every intention of getting down to business and taking care of some of the bureaucratic issues I have to deal with in the coming days and weeks... opening a Spanish bank account and applying for my NIE (número de identidad extranjero) being the most important. After eating a quick breakfast and downing a cáfe con leche at Las Columnas (my new favorite morning spot), I took on the day. After going to a photocopy store to make copies of some important paperwork and having passport-sized photos made, I headed to a nearby branch of La Caixa (the bank I will be using here) to look into opening an account. As I walked into the bank, I hit the big toe on my left foot with the huge glass door, which probably wouldn't have been a big deal had I not been wearing flip-flops. Being my mother's daughter and the accident-prone person that I am, I figured I had stubbed my toe and that the significant amount of pain would quickly subside. However, upon entering the bank, I looked down to find that half of my toe nail had bent backwards and that my toe was starting to bleed. Realizing that I needed to take care of this situation before moving on to setting up a bank account, I left the bank and headed toward home. As I walked down the street, my toe was bleeding more and more and was in increasing pain. My entire flip-flop was covered in blood and there was no way in hell that I was going to make it back to my house in this condition. Besides, I had no idea what I was going to do once I got there. So, I went into a hair salon and asked if there was a bathroom that I could use there, pointing at my foot. The ladies in the salon quickly showed me to the bathroom and helped me clean up my foot as best as they could. That said, they told me that I definitely needed to see a doctor, which was becoming increasingly clear to me as well. So, they pointed me in the right direction and off I went. After stopping at multiple pharmacies along the way to ask how to find the ambulatorio, I finally found myself at the Centro de Salud (health center) at La Campana. Being a foreigner and having never dealt with socialized medicine in my life, I was completely lost. I somehow managed to make my way through the crowd of waiting patients and asked at the desk whether or not there was any type of emergency room. At this point, a recurring theme in my day began: I was told to take a number and wait my turn. So, I sat, with my bloody foot, among what seemed like just about every senior citizen in Sevilla, waiting for my number to come up. When I finally made it up to the desk, I explained my situation to the receptionist and asked to see a doctor. It turns out that it wasn't going to be that easy. Before I could be attended to, I would have to go to the bank around the corner and pay 43.50 euros to cover my visit, as the U.S. and Spain do not have a reciprocal medical agreement. Thus, with my still bleeding foot and hanging toenail (I'm sure I was a sight for sore eyes) I hobbled over to Cajasol, where I was instructed to take another number and wait my turn. As in any place of business in Spain, efficiency is not a priority. So I waited, and waited, and waited. After about 30 minutes I finally got to see a teller and pay my dues. With my receipt in hand, I went back to the health center, where I went directly to the woman I had talked to before at the front desk. She sent me upstairs to see a doctor, who took a look at my foot and tried to convince me that it only hurt un poco, not a lot. He also told me that I would probably need a tetanus shot. He sent me back downstairs, to the emergency room (la sala de urgencias), where I waited to be seen by the one doctor covering urgent-care situations. When I finally got to see the urgent care specialist, things finally started to move along. She gave me a tetanus shot and then cleaned up my toe. At some point during this process another woman came into the room. This one spoke English, which helped make the situation much easier (despite my best effort to communicate in Spanish). The doctor ended up bending my toenail back into place (which hurt very, very, very badly) and wrapping my toe up in all sorts of bandages and gauze. It looks like I have a mini-cast on my big toe. She told me to come back tomorrow so that she can check it out again and then sent me on my way. She couldn't have been nicer, which was a relief after a few hours of impersonal bureaucracy. She asked me all about what I am doing in Spain and asked me how to say a few phrases in English. I really hope that she is there tomorrow when I go back, more than anything so that I can thank her for her care and hospitality.
Although the situation could have been much, much worse, I will say that it was incredibly stressful to be in a foreign country (even one where you speak the language) and need urgent medical care. The people who helped me along the way certainly made things easier but I have to admit that there were several moments when I wished I had had someone to hold my hand through the process.
Anyone who knows me well knows that this kind of thing always seems to happen to me, no matter where I am or what I'm doing. When I skyped with my mom after I got home from my adventure, she kept saying, "Wow, you are in really good spirits, all things considered. I'm so glad you can laugh about this." All I could say was that if anyone in my program could have needed to make a visit to any sort of medical center within two weeks after arriving in Spain, it would have to be me. I am probably the most accident-prone person that I know. This episode is yet another life experience to add to the list...one that I would have preferred to avoid but that I definitely learned from. I like to think that I handled the situation well, remaining calm throughout and asking for guidance when I needed it. Plus, at least now I know where to go if I have a pressing health issue.
Tomorrow I am going to try making it to the bank and oficina de extranjeros again. In the meantime, I have to figure out how I am going to shower without getting my bandages wet and which shoes I can wear without aggravating my injury.